Hisense phone poor equlity - Consumer Complaint for PEP STORES



SENDER
Juliana Ngombe
RECIPIENT
PEP STORES
Hi
i bought a Hisense phone 10 months ago from Choma in Zambia southern Province PEP store. The phone battery started to bulge and poor screen quality. i requested for an exchanged but the manager new manager refused to start the process because i failed to provide an ear piece which i lots.
i feel i deserve to be treated with respect as the manager belittled me and refused to handle my case.

Kindly help me to repair or exchange my phone.
Regards.
Comment
COMPLAINT #8212 - Refund / Exchange Issues
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