Shoes not delivered - Consumer Complaint for Welit Trading



SENDER
Julie Heywood
RECIPIENT
Welit Trading
I ordered two pairs of Birkenstock shoes from you and the payment GBP £46.83 was taken from our account on MAY 23.05.2020.

It is now July 14th 2020 and I have not yet received either information about, or delivery of, this transaction.

Can you give me assurance that these shoes have been despatched? If not can you contact me to arrange a full refund of my money please.

I have evidence of the transaction, but until I hear from yu I am not prepared to share that information.
Thank you in consideration of your response

J Heywood
Reply by Veronica Gerada on 8 August, 2020
I have ordered 3 pairs of birkenstock on May 28th from your company. I payed 64.93 euro. Nothing arrived. I'm still awaiting communication from you. You should be ashamed
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COMPLAINT #4416 - Delivery Issues
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