Poor Service - Consumer Complaint for Bradlows - Head Office



SENDER
KABELO
Good Day

I hereby wish to register my dissatisfaction about the level of service i received at one of your stores at Rustenburg. I bought the items at around 11:00 in the morning and only to receive my staff around 20:00 after having visited the store again. The manager there has no room for redress and he kept on making excuses regarding delivering the furniture I bought and they didnt have officials to load that stock onto the transport I came with, not to even mention the fact that they done have a person responsible for deliveries. Sales lady who was also assisting me was rude because at some point she even neglected my calls as if i was bothering her. The treatment i received from that store is uncalled for, those people treated me as if i was taking the furniture on credit.

Your intervention onto this matter is highly appreciated and it will be a great honor if feedback can be provided to us.
Comment
COMPLAINT #13524 - Service Issues
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