On the 15th of December 2020 I placed an online order for click and collect. Generally, the waiting period is 1-3 days. I can understand there are certain delays since it is the festive period.
However, it is now the 01st of January 2021 and I am still awaiting my order. This delay is unreasonable and ridiculous.
I have received no feedback to my countless emails nor does anyone answer the phone when I call the Clicks helpline.
I want to cancel my order and get my refund.