URGENT!!! PLEASE HELP!!!
Account#: 0020230687612
Modem Serial#: 48575443E814909F
Ticket #: 003659821
General Area: Sta Cruz lll, SJDM Bulacan
Contact Number: 09982661674
Issue: MODEM lights are off except power button since 25 October 2020 1:00 AM. No internet connection.
Consistently requesting for follow up since it's been almost 2 weeks now that we don't have Internet connection. Haven 't receive any call or update about it.