I would like to refund and report a driver - Consumer Complaint for Food Panda Philippines

I ordered a cake at red ribbon salitran then I pin a wrong location but the rider call me and he was kind enough at first to pursue with the delivery despite the wrong pin but unfortunately my co lost signal because of poor condition hence I wasn not able to see his MSG's and in my food panda accnt it's my husbands number who instructed the rider to call me, when I asked if it was delivered the rider got furious and " fuck u" uttered this. He was calling me but cannot be reached or maybe my husbands number but was not able to answer his call because he was attending a meeting. Then I asked how about my payment he answered "magpakita Ka atbabayan ko triple pa binayad mo"