Short supply of prescribed meds - Consumer Complaint for DIS-CHEM HEAD OFFICE



SENDER
Kathleen Potterton
I am Kathleen Potterton, 62 Moorat Drive, Brackendowns Ext 5. Cell- 066 286 5659.
I have a standard monthly prescription for Methorexate and this is the 2nd time that my tablets have been short supplied. My script was filled on Monday 1/3/2021 and my first metered dosage was taken last night 7/3/2021. This medication is a metered dosage and therefore cannot be taken randomly and now I will be short of 2 weeks supply. Tried calling Dis-chem at Bracken Gardens where I normally fill my scripts...experiencing high call volumes. I cannot keep calling off my cell and I am not able to get to Dis-chem in the week. I paid for 35 tablets and since I was short supplied I request that Dis-chem deliver the shortfall to my house. Frankly I am tired of being told that the correct meds are always supplied so I want a flag against my name for future visits so that the meds are counted in my presence. I carry all costs for the purchasing of more meds, petrol and cell costs and I am fed up. Please ensure that my meds are delivered as this is not a recreational drug, but a life saving one.
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COMPLAINT #12773 - Other Issues
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