Air conditioning not working - Consumer Complaint for BMW SOUTH AFRICA - HEAD OFFICE

I bought audi A4 at bmw Centurion on 31 july 2020 and then the next day i found out that aircon is not working, then i took the car for service to Kimberley after few weeks . I ask them at Kimberley audi to check what is wrong with aircon, so they told me that the car was involved in accident that is why air conditioning is not working . The following day i called Bmw Centurion to let them know what is wrong with aircon, i ask them when should i bring the car to them for repair. They refuse to fix the car and i never had accident with that car.