FAILED TO DELIVERY MY BDO CREDIT CARD - Consumer Complaint for LBC - Head Office

Hi, Good day!

Last Wednesday March 10, 2021, BDO sent me sms that they already dispatched my BDO credit card thru LBC and expect delivery on that day. But no one call or contacted me in short no one came in my home address to deliver my card. Then suddenly when i track the parcel i found out that this stupid people return my BDO credit card in SCS return central hub! What is your purpose in returning my card despite no one is calling me or came to my delivery address! Kindly do the needful and delivery my card this week or else i will make a big problem with your Pasig Pateros delivery team!