I would like to complain with your converge san mateo and montalban branch. I already paid last july 29, 2020 amounting 2,250 for the installation and deposit. It was said that only 1 week from installation. I already followed up to their offices but until now there is no installation. Even it has under quarantine I always see your installation team here around the eastwood area of montalban but still my internet was not installed.In few areas here they applied after my application and after 10 days only their internet has already been installed. We need the internet already as I need to my work and online class of my children their online class will not start on october 5 rather will start on august 24. We had trusted you to be our internet provider but from application up to installation you had a very long process. You had already many complaints as I check on your fb accounts and feedbacks from other clients too. Can you please help me to my installation. We already done our part and the best that we can. Can you please make an action with these matter.
Thank you very much I hope you can response and act on this matter immediately.
Account name: Katrina Rose Mailed
Account no. 0686-8020-21319