on the 2 May 2021 i went to do an exchange at Pep in greenacres Port Elizabeth,i stood on the Line from 13:05 and was served at 13:40 only 2 cashiers were available but they have 5 till points ,when i asked to see a manager she refused to come out of the office ,2 cashiers were setting up devices for customers which is there is also a side for cellphones which there was no cashier available....finally the manager incharge came out she did not even apologise for rhe time delayed because already i was bussy with a cashier she came and overided the item amd left.I am not sure if that's 1 of your Values to not to care about the customer because feom the very first place it was month end but only 2 people helping wooow.Im very disappointed at Pep# Priscilla Ntsasa (manager pep)
Kazi
0631814439.