Misroute Package - Consumer Complaint for LBC - Head Office

July 9,I send a package for my client(supplements for her medication) thru LBC, Narvacan Ilocos Sur Branch. To weeks after I visited again the said branch to follow the delivery but they told me it was misroute to Baguio. August 4, I started to have my follow up thru messenger. But no concrete answer was given tome until now. This package was very important since it is for medication purposes. More than a month was too long. Ilocos Sur to Pangasinan Area only.