I took my car to BMW Menlyn for service on brake pads on the 22 of February and 2 weeks later my car had a brake system failure, that nearly cost me my life as I could not stop at the stop sign. My car was towed on the 5th of March and I never even received any communication from BMW Montana as it was towed there . I was busy calling left right and center even called my lawyer to intervene.
I'm still waiting for BMW menlyn manager to get back to me about my complained . And the consultants are so rude n are not willing to assist
BMW Montana refused to put me through to the person in charge at on the 6th of March
When they finally fix my car on the 8th of March I'm the one who had to keep calling them as I never received any communication on my vehicle
BMW brand is being tarnished n I do not knw how I should trust it now to service my car
BMW technician at Menlyn nearly cost me my life and they do not care as it is evident in the treatment they gave me after that
They even lied to my lawyer that they will keep communication with me which they never did . I shall take this to motor ombudsman
