PARCEL NOT YET RECEIVED - Consumer Complaint for LBC - Head Office



SENDER
Kenn R. Rio
Based on LBC leadtime, parcel should be received before christmas, the delivery services lied by telling that our building was closed. The Globe Tower-Cebu will not close even lockdowns and/or ECQ. We have Antennas/ communication equipment/ Data centers inside the building. If the building will be closed. 75% of internet connections for Visayas and Mindanao will shut down.It's quite frustrating that their online track and trace lied to your client. This is not the only time that happened to my parcels.

The parcel has a very important document (gov't issued) that can be used for unlawful acts. Already emailed to their customer service as well Thank you.
Comment
COMPLAINT #10478 - Delivery Issues
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