Bad customer service - Consumer Complaint for UPS - Supply Chain Solutions (Ja) Ltd

I’ve ship a small box through ups from overseas to ups local branch down there it’s over a month now they say, they would have clear it and give me a grand tortures been one month now all now customs can’t seems to clear one little box that is 14 pounds this is slackness I ship my stuff through a fast courier service and all one month me can’t get both solid to see where or what my stuff is.. this is foolishness