Dishonesty from Sales persons and Branch Manager - Consumer Complaint for Bradlows - Head Office
RECIPIENTBradlows - Head Office
Hi.My name is Khahliso Radebe. On the 31st August 2020 i made a credit application at Bradlows Evaton Mall. Customer number (105031094) , for a TV. Fridge. Microwave.and a 4 plate stove. And it was approved(Bradlows Ref number 8012388576).An sms was sent that the goods will be delivered on the 15th September 2020.but they didn't deliver or call to notify us.i made follow-ups. And the Branch manager promised that the goods will be delivered the following day. But they were not delivered. Made another follow up on the 17th September 2020.spoke to the Manager again . He promised that the goods will be delivered later on that day. But on the fridge and the microwave was delivered and her further promised that the rest will be delivered on the 18th.and he will contact me to arrange the times for delivery. But he never did. As to date( 21st September.)havent received any call from the the shop about the delivery. Soo its quite evident that I'm not taken serious by the Branch manager.He is very deceptive. My right fair and honest dealing (Right no 6) was violated. May you please assist me on this matter. Thank you.
COMPLAINT #6525 - Delivery Issues