I received a text message about a promotional offer of upgrade. From 25 mbps to 35 mbps just add 99 pesos. Well, I applied for that.
I received a text message saying that it has been applied. However, speedtest says that my internet speed is still 25 mbps. I talked to Converge and they just gave me a ticket number and promised me that they will provide an update. Unfortunately, I never heard anything from them.
Since the promo has been applied to the account, I am worried that I will be charged for something that I am not getting. I don't think Converge values their customer. They just want your money.