Failure of refund from money transfer - Consumer Complaint for PEP STORES



SENDER
Koketso
RECIPIENT
PEP STORES
I had sent R1500.00 on either the 13th/14th
Of November at sediba centre in haartebeespoort so the problem is that I lost my sleep.i went back to the store and explained what happened to them.they told me that I have to fill up the refund form and fax it,then I'll get my refund after 14 days but my refund is still not successful till today.so wen I go to the store for help they complain about using their own airtime to call the refund department and the finance department.I am very tired of chasing after my money for so long I really need help.my personal details are as follows:
ID-9610285805088
Contact number-0764413922
Comment
COMPLAINT #10342 - Refund / Exchange Issues
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