Accused by stealing - Consumer Complaint for Clicks Store - Head Office

Good day i went to clicks Limpopo mall Polokwane looking for something and I did not find the thing I was looking, when I got out there is a security at the door asked me to open my bag so dat she can search I did that, she searched, she find a nevia hand lotion she grap it and rudely said I need a receipt for this, I was so shocked they she spoke to me,I said to her wat receipt couz that thing I never bought it and i entered with that, and u can even see dat is been used for days,she said I must stand aside she called the pregnant lady who worked there who was not wearing name batch,she said where did I get that without even greeting me, I never answered couz she was also rude, she called the manager who was not had a name batch still,, she took my hand lotion said she is going to check on da computer at the back how many items she has, she came back and "said the computer says i have 4 and is 4 on the floor so my stock is balancing but still I don't want to take this far"! I was like wat u saying? She said fine you can leave,she even discussed my issue with other customers in front of me saying even at shoprite you must show wat you have in your bag before you enter,I waited there for about 20min like a thief!! Am not happy there way they acted especially the security lady she was so full of herself,and why can't they have the cameras so that they can always run to.. If they suspect things Rather than making you wait like a thief while everyone is watching you/ or before we enter the door why can't they search us or ask if don't have any items dat they are selling! So dat we can remember or think of wat we are having in our bags,, we can't always remember wat we have in our bags especially small things like lipstick and lotin or tablets.. Is this product only at clicks? Because I did not bought it at clicks! If it was a clicks brand I was gonna maybe understand. I went to pick n pay afterwards they have security at the door just like clicks and they do also sell that product I went out peaceful,, My day was so ruined so dat I never see myself in dat store again!!