This is Krissa Romila F. Calma, I got approved for Metrobank Femme Visa and my card was released to their Courier last July 3rd expecting for the card delivery within 10 banking days. July 17 I got a text message that delivery was failed "house closed" but there were no text or call from their courier. So I called their customer service for re-delivery stating that they will report it and expect the card for another 10 banking days. 10 banking days passed still no CARD. I got a text msg july 29 that card will be delivered STILL NO CARD!!! I called today and guess what another 10 banking days. Customer service reps are like robots!!!! Wtf no empathy no sympathy no nothing!!! They are like answering machine.
I also received a call offering some products for being card holder but I haven't receive the card yet!
Can you do something better than this??? WORST CUSTOMER SERVICE! WORST Experience evererr!!!