NO UPDATE ON INSTALLATION AND JOB ORDER - Consumer Complaint for Converge ICT Solutions Inc.



SENDER
KRISTAN FERNANDEZ
WE HAVE ALREADY PAID FOR INTERNET SERVICE AND UNTIL , WE HAVEN'T RECEIVED AN UPDATE REGARDING THE SCHEDULE AND ALSO WE STILL HAVEN'T GOT A JOB ORDER. IT'S MORE THAN A MONTH SINCE WE PAID IN FULL DOWN PAYMENT INCLUDING THE INSTALLATION FEE. WE'VE BEEN PATIENTLY WAITING.. BUT I THINK BEING PATIENT AND UNDERSTANDING IS NOT GONNA GIVE THE SERVICE THAT YOU DESERVE. IMAGINE THAT THIS IS YOUR FIRST TIME TO APPLY FOR AN INTERNET ASSUMING THE SERVICE WOULD BE GOOD, TURN OUT TO BE A DISAPPOINTMENT.
Reply by Joselito Vasquez Villapando on 22 January, 2021
Can i ask,how and where i send my first connection installation fee for Converge internet?
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COMPLAINT #5331 - Customer Service Issues
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