Billing Dispute - Consumer Complaint for Converge ICT Solutions Inc.

I already tried to contact your customer service but I always get redirected to survey and no one is answering my call after waiting for several hours in the line. What kind of customer service is that? I have a billing dispute to settle. My internet connection was installed June 10, 2020 and it was activated June 17, 2020. I was told that my bill will run from the start of activation not from the installation date. So I was expecting around 500 plus bill on my 1250 internet plan. However, when I received my bill I was shocked that it was 875 pesos. Too much for 14 days of use and too much hassle going back and fort on your office to follow up for my internet activation. I will not pay for this since it is not fair for all the inconvenience you had caused me. I might not continue using your service anymore and just switch to pldt instead.