item not yet delivered - Consumer Complaint for LBC - Head Office

Since March 6, 2019, LBC DELIVERY Team have received my order which was transferred by Xpost to them but up to now, March 12, 2019 there's no delivery happened nor txt message that my item will be delivered. May kasabayan po akong order n same Xpost ung delivery and transferred to LBC Lipa delivery hub, at same date and time dumating sa knila pero it was delivered immediately. Etong order ko na huli ang hindi tlg diniliver ng LBC.