Refund missing items charged - Consumer Complaint for FoodPanda - Head Office

FoodPanda - Head Office

Pacific Star Building, 29th floor, 1226, Sen. Gil J. Puyat Ave, Bel-Air, Makati City

SENDER

Lady Lee Dangiwan

RECIPIENT

10 October, 2020

I was charged full price for my order that had 2 missing items via card. I need you to refund my money. It's not a huge amount but you have to be fair with your service. If this is not resolved I will never use Food panda or recommend it ever again.

Reply by Bong on 25 October, 2020

They did the same to me, I was charge the full price for a missing order. And it happened twice. They will only give you voucher that of course will only be used if you order again with them. That is their strategy.

Bad business.
Can’t trust them anymore.

Comment

COMPLAINT #7281 - Billing or Collection Issues