Insist to pick up the door to door parcel to the branch. And he talked arrogantly. - Consumer Complaint for LBC - Head Office



SENDER
Laurence De Leon
Tinawagan nya ako nung mismong nandun na sya sa area of delivery nya. And sinasbi na Di dw mhnap address ko. At mali. But this is not the first time na mgpadleiver ako thru lbc. Imposibleng di nya mhnap address ko. And it doesn't mean na di nya mkita address at di ako nakakausap ibabalik sa branch ang item and insisted to pick up item to their branch! Take note door to door ang binyaran nmn. Then ipapa pick up Lang! Actually,same number contacted me on the first delivery,09510080156.and in his first deliver last November, he delivered my parcel Successfully on my address. SAME ADDRESS. I tried to talk to him to explain today. But at the end of conversation he commanded "edi mgreklamo kayo, mag file kayo ng complain" he said.He so arrogant that's why I am pushed to do this complain!
He is assigned in Cruz, Guiguinto Bulacan Branch.
Hopefully for your fair treatment and consideration.And never tolerate those kind of employee.
Delivery Issues Photo

Reply by Rances Althea C.Sta.Ana on 20 January, 2021
Almost same scenario wala naman dumating na delivery sa buyer ko tapos sasabuhun refuse daw double order napaka imposible.
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COMPLAINT #11081 - Delivery Issues
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