Fibre Relocation - Consumer Complaint for Vodacom - Head Office



SENDER
Laurence Wright
I have been waiting 390 days for my fibre tio be relocated. After numerous calls, emails, etc still nothing. All I get is SIT TIGHT WE WILL GET BACK TO YOU.
IF I DI NOT GET A DUE DATE TODAY FOR RELOCATION I WILL BE CANCELLING MY 3 YEAR FIBRE CONTRACT.

PS At no time was any alternate solution suggested yet I pay for a service I cannot use.

PATHETIC!!!!!

REF SR201116-852470
Comment
COMPLAINT #10103 - Customer Service Issues
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