Broken Hisense French fridge - Consumer Complaint for MAKRO - Head Office
RECIPIENT
MAKRO - Head OfficeI bought a fridge at makro Pretoria north on 2019 around July. The fridge was delivered broken, once I realised this I alerted the makro I’m question and they assured me that they will follow up with Hisense, i have been contacting them and Hisense ever since last year and I’m still standing with a broken fridge. This is really unacceptable as I paid cash for this fridge and took out R18 000. At this point I just want my money bag and the store can take their broken fridge.
Reply by Dimpho Sithole on 9 June, 2020
Comment I also bought hisense fridge from makro and the door was broken since its a glass door I realized after delivery and I told them immediately they said they will be in touch within 2-5 working days but still nothing am stuck with the broken fridge now it's going to be 2 weeks now.. Am really disappointed shame
COMPLAINT #3366 - Customer Service Issues