I felt ugly and undermined - Consumer Complaint for Clicks Store - Head Office



SENDER
Lebogang Christina Tau
I was at Rustenburg waterfall clicks today(27.01.2021) the aim was to buy some make-up and toiletries, I approached the make up section and no one paid attention to, yet there were 3 ladies in the department as they were standing in a group and minding their business (gossiping) eventually I called and one approached me with an irritated attitude, I asked her for advice on the color of the face foundation and behold, she screamed across asking the other 2 ladies which color she should give me and one of them screamed back" oooh no she is so too dark give her 360(referring to the color) I was so embarrassed and felt like too dark is ugly according to them.She didn't even try/test the color on me. My plan was to buy a full set of makeup but the customer service pushed me out and made me feel less important and ugly
Comment
COMPLAINT #11385 - Customer Service Issues
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