Deductions from my medical aid without my consent - Consumer Complaint for Clicks Store - Head Office

I used to get my medication from Click Vergelegen Plein in Somerset West. I advised them when I collected the last script that I will no longer be on this medication and to please cancel any of the remaining script repeats I had. For the last two months Clicks has been deducting the costs from my medical aid but not once have I been notified as per their SMS alerts. I only found out when my medical aid sent me the statement. I contacted clicks spoke to Lisa, then again to Lemaar but to date still have not received any positive outcomes except "we will call you back". I would like to be refunded, please. PLEASE TAKE NOTE - I have not fetched this medication at all!!!!