Laptop has been in rapairs for too long - Consumer Complaint for Bradlows - Head Office



SENDER
Lehlogonolo matela
Hi my name is lehlogonolo matela i am a customer at your store and i purchased a laptop and bed last year so my laptop had a problem then took my laptop for repairs 2 months ago as i trusted you are a good store . i am so dissatisfied with your service .it has been almost 2 months since i brqught my laptop to your store in hammanskraal i am struggling with my school work as i am doing second year at wits. My name is lehlogonolo matela +27651360930 or 0798972401 this aremy contacts . I pay every month to your store for a service that is not being delivered .
I have been in contact with the local storeand i have been calling customer service they all can not do anything to help me.i even posted on your website but no one replies me.
I very concerned with my school work because online learning is very hard without a laptop. I kindly ask for your help if you cab try to speed up the process with the supplier of hp laptop .
Again please help me or can i atleast get my laptop back even if it's not fixed becouse it seems like it's not coming back anytine soon.

If my laptop has not been fixed i want is back by surtaday i wil go to another store for it to be fixed .i have been calling customer care and there is nothing they can do. So i kindly ask for my laptop to come back and i will fix it myself.

No one is responding to my e-mails i am really disapointed in bradlwas customer serive
Regards
Lehlogonolo
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COMPLAINT #5794 - Repair Issues
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