Did not accept our order and newly purchased supercard - Consumer Complaint for Shakeys
RECIPIENT
ShakeysWe are ordering using our supercard. Our order was declined by JOAN due to online registration needs. We were not advised to do that upon purchase of the supercard. At the moment we were talking to her, our wifi is done.
Reply by MARIA TERESA APOSTOL QUE on 14 August, 2020
I TRIED TO ORDER AROUND 4:30PM, ALL DETAILS WERE GIVEN INCLUDING THE SUPERCARD NUMBER, UNFORTUNATELY I WASNT ABLE TO REGISTER. THEN I TRIED TO REGISTER BUT NOTIFICATION SAID THAT MY CARD IS IN ACTIVE, IT WAS ONLY PURCHASED LAST JUNE 2020? WHY? NOW I FAILED TO ORDER.
Reply by Virgilio Castillo on 27 November, 2020
Comment They indicated wrong birthdate in their system and denied giving the free pizza. Expires Nov 30, 2020. Birthday is Nov 27 but indicated in Shakeys computer record system is Oct 27. Whose fault is this?
COMPLAINT #3481 - Delivery Issues