Modem Status is LOS blinking red
Starting the night of July 23 up to Juky 24 in the morning is the time span of upgrading the system of yours but until now we don't have the connection! I contacted all your services channel multilple times - calls, texts, and emails, and sending you a lot of tickets but nothing happen!!!!
Pls reconnect our internet
Pls acknowledge this concern 4days of no internet connection since you upgraded your system. PLEASE WE BADLY NEED THE INTERNECT CONNECTION.