Not allow in store without shoes - Consumer Complaint for MAKRO - Head Office



SENDER
Lenie Celliers
I went to Carnival Makro with my daughter and her friend today 11 March 2021 around 1h30pm...
The security lady at the door, had a big attitude with us, in front of other customers that was waiting in the queue to get sanitize, before entering the store...

The security lady told us, ) with a big attitude ) that we are not allowed in the store, because the girls had no shoes on, and Makro's policy states it....
First it was not proffesional, to make a big sceen about it, .... and now where in the whole store ( in or outdoor ) was any dress code sign boards regarding this matter... And thirdly NO grocery store tells the customers to wear, accept Makro ???...
I am not impress at all, this is bad customer service from Makro Carnival...,
Comment
COMPLAINT #12913 - Other Issues
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