Fraudulent account in my names - Consumer Complaint for HOMECHOICE (PTY) LTD

There is a fraudulent account opened on 26August2020 which is in my names, and the time this was opened I was in Saudi Arabia with work reasons, this has actually affected my credit record so bad, I have mailed your draud department and been trying to call your customer service with no success. This has cost me undue stress and suffering because of this bad credit record this has cost me. I hope you will be able to resolve this matter urgently. I have informed my lawyer about this and since he mailed your company there is not feed back from your side.