Bed exchange - Consumer Complaint for Bradlows - Head Office

Lerato Tsitsi
I have bought a bed about two yeas ago amounting to R8000,00 and its already having this funny sound. I requested for exchange four weeks back which I paid for. Even today the bed is not delivered. I have been sending numerous emails for update but no feedback. They always promise to call me back and never called back. I was assisted by branch manager at bradlows Rustenburg but her service as a manager is so poor. I have bought another bed king size as that one was bad within 3 years period and two single beds. They are only happy to receive money from customers from there they forget altogether as their target is made. I have been a customer to this store but I'm totally disappointed. Very disgusting.

Hope this will be attended to. I spend airtime to call, data to send mails and petrol to travel to the store. Such an inconvenience.
COMPLAINT #6020 - Refund / Exchange Issues
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