Good day
I had an account with you guysbthst I settled in February of 2018 but to my Suprise when I tried to purchase a vehicle last week I was declined and the reason was that there is an outstanding ammount in my name from bradlows that is still pending since 2018. I dont understand how as I requested a paid up letter and your agent said it would be mailed to me within a week. To date I have received nothing and my credit score has suffered horribly. Please sort this mess out