Exchange issue - Consumer Complaint for PEP STORES



SENDER
Lethabo
RECIPIENT
PEP STORES
I bought school uniform for my child at pep store. Now I need to exchange the tshirts because he is changing the school. So I went to pep at mega mart to do exchange..I explained to the manager that I lost the receipt..I looked everywhere but I can't find it..she told me that she won't assist me because I don't have the receipt..I don't have money to buy another school uniform.i even call the customer care but I didn't get help.
Please help me..what should i do
Reply by Angel masuku on 7 January, 2021
I want to exchange a track pants as well at pep ilanga mall they couldn't assist me and the customer care office wasn't that helpful the lady Was so mean
Comment
COMPLAINT #10639 - Refund / Exchange Issues
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