Liezl Jean R. Nitro
1323202009840
JC 354-05 Km 5 Brgy. Pico, La Trinidad, Benguet
09512447671
liezlj***@gmail.com
Reference # SS-01-1885924
I'm Liezl Jean Nitro po, nag apply po ako sa Converge nung January 13 ng 1pm.
January 13 4:50 pm - na received po ng converge yung Application ko.
January 14 2:59 pm - I've paid the initial payment of 1500 through Gcash App
January 14 3:31pm - Converge received my payment (see attachment for the proof)
January 15 10:37am - pumunta po yung installer chineck po yung box na sinasabi nung agent namin pero sabi po ng installer na wala daw pong slot pero sabi po ng agent namin meron daw sinasabi lang daw po ng installer na wala (see attachment for the screenshot of our conversation) So naghanap po sila ng slot kaso sobrang layo daw po kaya magdagdag pa daw po ng 100-150 meters pa daw po and kelangan daw po magbayad ng 2500-3000 pesos para daw po sa wire na gagamitin, sabi po namin for installment nalang po and hindi po pumayag yung installer kaya for survey nalang daw po
Jan. 15 5:14pm - sabi po ng agent na for Refund nalang daw po
Jan. 16 12:38am - nag email po yung converge na queued for installation.
so naghintay po kami till the end of the month pero wala pa din po
February 1 to 6 - nag email po ako for the REQUEST FOR REFUND and CANCEL APPLICATION dahil sobrang tagal na po and wala pa din pong installation na nagaganap
hindi po ako maka punta sa Main Office nila dahil po GCQ and bawal po kasi lumabas ang bata my 3 years old po ako na anak.
I hope you can process my refund as soon as possible. Thank you
