My son applied for clicks card over a month ago. The card not in his name. The enrollment form in hi - Consumer Complaint for Clicks Store - Head Office

My son has a clicks clubcard. The it department put it in someone else name. After umpteenth emails calls nothing has been done. He gets primud3 that it will sort. Nothing happens. This has been goi going on for over month. Arlene from customer service says it will be done. Johannes and Mohammed says it will be done. NOTHING!!!! I LEFT VARIOUS MESSAGES FOR MANAGERS OR BOSSES TO PHONE ME. NI ONE BOTHERS TO SOLVE PROBLEM OR PHONE ME BACK. PATHETIC
HOE CAN A PERSON APPLY FOR CLICKS CLUBCARD AND THEY PUT ANOTHER PERSON'S NAME ON IT. JOHANNES FOUND MY SON'S ENROLLMENT FORM. AND PROMISED THAT IT WILL BE FIXD. THAT WAS A MONTH AGO

PLEASE PHONE ME TO SORT THIS WHEN MY SON WANTED TO APPLY FOR YOUR FUNERAL POLICY HOLLARD SAID HIS CARD DOES NOT VERIFY. THAT'S WHEN WE FOUND OUT THE CARD IS NOT IN HIS NAME. HOW ON EARTH CSN IT DEPARTMENT HAVE HIS ENROLLMENT FORM AND THEN GO AND PUT IT IN SOMEONE ELSE'S NAME. I AM SO GATVOL FOR PATHETIC SERVICE FROM CUSTOMER SERVICE!!!!!!!!? LINDA KNOETZE 0832272692