False Cashback advert - Consumer Complaint for Bradlows - Head Office

Good day, I bought a Fridge and a Top loading washing machine in Alex Mall , I was told to pay R2026 an I will get my R1000 cashback after delivery. 23 July 2020 i received those things. August until now I have called the store servral time to find out whats going on . I still get an unclear respond . I am so dissastified with this. Such a big Company to run false advertising is dissapointing. The lady who works there Nelly has been , telling all kinds of stories(lies)