Good day
I've just experienced the worse service ever and cannot believe how Clicks staff can humiliate and embarrass their customers like this. I went to clicks to find out about foundation and a primer that I wanted to buy. The cosmetic lady is so unprofessional I end up helping myself. I walked out the shop and went back inside to have another look at the primers when the cosmetic lady just stood there talking to her colleagues in a loud voice saying " this is how shoplifters looks like". The next moment there's staff members all around me basically accusing me of wanting to steal! I've just ignored the situation of which I should have made a scene and should have demaned to talk to the manager. I bought my stuff and walked out. I feel, as a regular Clicks customer, that they should be educated and have respect for other and their duties. If customers want to know more about a product it doesn't mean they want to suddenly steal it because Clicks employees does not know how or does not feel the need to do their job. I'm in the Beauty Industry and for me I always take my time and don't rush when it comes to cosmetics. I'm really upset and will probably never go thier again thanks to Click staff. On how this went down they crush you spiritually and emotionally. This is unacceptable and and should be delt with as this is not the standard of the Clicks brand.