Go back to where you bought item for your refund - Consumer Complaint for PEP STORES

I laybyed some track suit pants for my baby in parow then when I got home I actually didn't like the other one decided to return it in pep delft mall which is my closest the person who assisted me told me I could not get my refund because i didn't buy it in delft...I asked what if I was not in the western Cape and didn't like the item and still wanted a refund he said "you will have to come back to Cape town" which ridiculous because I have proof of purchase and the item still had labbels