Makro Bloemfontein - Consumer Complaint for MAKRO - Head Office



SENDER
Lizelle Delport
Hello

I am really shocked at the service we received at Makro Bloemfontein. We went looking for a dishwasher, when asking the guy if there is someone working here meaning at the dishwashers because everbody has their sections then the guy answered sarcastic there is alot of people working here he is just busy he will be with us now and he went to the computer. I was verg upset about hes sarcastic answer and we left. Further on in the shop we told another guy what happend and we went back to the dishwashers to go and check it out and then the same guy came to us angrilly saying he was going to help us but we left then i told him that he is very rude and that he was sarcastic then he was going on about how wrong we are, I have never ever been treated this way. The other guy went and got the dishwasher for us at the back and when we came to the till and paid, a few men where standing there asswell as the rude guy smilling and chatting not asking if they could assist us in loading the dishwasher in our bakkie. Im 8 months pregnant and i had to help my husband. How can it be allowed to be treated that way as a client. We always do our shopping at Makro but i dont know if i will ever set my foot back in that shop again. Date 18 july 2020 and time 15:50. Waiting to hear from you.
zell***@gmail.com
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COMPLAINT #4536 - Customer Service Issues
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