My sister was on the bus from bloemfontein to paarl on 30 sep 2018.
the driver of the bus was rude to my sister he told us that it is not his job to do the luggage and he said he is in a hurry he need to go to cape town still.
She lost her bag that was in the boot of the bus. we fill in a claim lost luggage form . and it is now 4 weeks past and no respond from trunslux. Khensani give me a number 011 774 8328 nobody answer the phone. i also phone her number at 021 5050743 and nobody answer the phone .She give me a email to mail my complain cja***@apx.com if i sent the email its sent a report back .It is not working. Please try to phone christine jacobs on 0117748328 see if somebody answer the phone. nobody answer!!! Can someone please help us?