We handed-in our water-dispenser to repair a water leak, This unit has been kept in mint condition at home, absolutely no markings, scratches and hot and cold water signs were VERY clear NOT FADED at all. Received the dispenser back today after 3-4 long weeks, and what a disappointing surprise to note in what disgusting condition you return this well looked after dispenser to me... CANNOT BELIEVE THAT YOU ARE NOT A CARING ORGANISATION.. NOT CARING TO TAKE PROPER CARE OF MY ITEM WHEN ENTRUSTED WITH IT TO REPAIR YOUR FAULTY PRODUCT.
Embarrassed and very disappointing longstanding MAKRO client... never again!!