Vodacom failing to cancell my contract - Consumer Complaint for Vodacom - Head Office



SENDER
Lourine Bosman
I have been trying to get my combo contract to be cancelled by Vodacom. My contract for 0828055668 and 0827889332 is ending on the 19th of Dec 2020. I called Vodacom on the 3rd of Nov and after the consultant waisted my time trying to sell me something else , she told me she couldn’t assist I just call after the 4th of Nov. I called on the 20th and I was advised that cancellation had been loaded . I called again yesterday and I was told that no cancellation was loaded. Please assist with cancellation urgently as I have been calling in and trying but instead nothing Is being done
Comment
COMPLAINT #9410 - Contract Issues
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