rider not honest - Consumer Complaint for J&T Express Philippines



SENDER
Luisito Ramos
there is one rider who delivered an item, but im confused of who is he because i recieved a text coming from J&T that the name of their rider was Joeyfer Guevarra along with a contact no. +639366719017 and there is this no. +639104878018 who contacted me for delivery and a certain Daniel T. Bautista whose name appeared in your tracking services who picked up the item in your marikina branch. incidentally the parcel has no price tag so i just paid the rider knowing that is the correct item. but when i openned i noticed that there is a mistake in my payment and that the money i paid is more than the amount of the item delivered as i am expecting one more parcel with the higher amount. i immediately contacted the rider. he answered my call but kept on denying that he's not the on who delivered the item.
with that said, i can say that your rider stole my money and deserved some punishment. i hope that you take actions for this because its not good for your company.
thank you very much.
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COMPLAINT #14402 - Delivery Issues
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