Poor service from Bradlows Chatsworth - Consumer Complaint for Bradlows - Head Office



SENDER
Lureshni Govender
Please can someone look into the poor service rendered by Bradlows Chatsworth. The Manager never returns calls and makes promises he cannot keep. Can Bradley please sort out Mrs R Pillay's refund as a matter of urgency. This matter has gone on for too long now. Please can Regional Management step in to address the problem.
Reply by Roseline on 27 February, 2020
Poor quality, poor service, poor service - Bradlows Arcardia. I bought a leather lounge suite 3 pce in February 2019 and by December it was already torn at the back. When i commplained they collected and kept it and after 4 weeks they told me they are returning the set without fixing because the tearing was from hand pulling??? A set for R25000. torn by hand pulling????
Comment
COMPLAINT #2655 - Refund / Exchange Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.