Dear Makro
I place an order a few days before lockdown. I realised my product(PS4 game) was non-essential so, it couldn’t be delivered. I then canceled my order. I got an email I’d be refunded. But when I checked my order status said ‘delivered’ when I hadn’t received anything, still not delivered. I called the call center, they promised they would cancel it and refund me. It’s been 3 months now. A few weeks ago somebody from the call center(amanzimtoti) told me my order was never cancelled but will cancel it for me and I’d be refunded within 7 days and that was like 3 weeks ago. I don’t know how much money I’ve spent trying to call y’all guys. I really don’t know what do anymore. Y’all are doing me dirty really
Phone number: 071 756 4804
Order No.:MAK2448037