Contract ended April 2020 yet I am billed and client not using a gym - Consumer Complaint for PLANET FITNESS - HEAD OFFICE



SENDER
Lydia Vonya
I have a contract for my daughter, Bontle Lecholo, id no: 7607190401088. According to plan contract ended April 2020 but I still got bill.
I am also not happy that wanted to make use of telephone and facility at Springs mall to cancel officially as consulted explained process but it was emphasized I must do it on my own.
You are only helping us when you need us to join the gym and acquire a contract when it is termination time you buy times not to help us instantly it is very unfair.
Kindly process my cancellation as my daughter is not even attending.

Comment
COMPLAINT #8074 - Contract Issues
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